We Are Continuously Evolving
Together with YounFuse stands for completely and proactively unburdening customers in the daily management and hosting of all their IT applications. We are specifically committed to continuously improving the customer environment in all transparency, all at a fixed price per month.
Our Six Core Values
– Unlock Continuous Evolvement –
The increase in technical complexity, combined with running the actual business, became unmanageable for our customers. Your marketing and sales team wants to concentrate on doing business and need not worry about the system’s technical operations, right?
In come nFuse…
unburden customers
Our customers should never have to worry about technical issues in operations. nFuse takes care of system availability, performance, integrations with other systems, batch jobs and security. Our customers can concentrate on running their business. We make their business, our business.
Proactivity
Customers don’t need to alert us when something is wrong. We aim to be ahead of problems: we monitor all aspects in scope and proactively alert the engineers when needed. They investigate issues at hand and solved them by any means available to us, 24 hours a day, 7 days per week.
Transparency
We provide full transparency on the monitoring systems and all current and past issues both live at any given moment and in transparent, concise monthly reporting. On top of that, we foresee a clear and understandable dashboard with business driven KPI’s.
Clear & Honest sla's
We define clear, business-readable Service Level Agreements. All metrics are based on the business impact and urgency of the issue type, which improves communication and speed of decision making. We can be available 24/7 when needed.
Continuous improvement
Your systems evolve, and our service grows and evolves together with them. Our teams continuously learn and improve the system. The same type of issue should not occur multiple times without taking measures to eliminate it.
Partnership model
We work in a partnership model with a fixed monthly cost, including all incident management. This model motivates our teams to avoid incidents as much as possible, ensuring a smooth-running system.
We Promise Continuous Evolvement
nFuse provides information security related to
- 24/7 Managed Services;
- Operational Monitoring (also of (custom) build applications);
- Hosting.
nFuse provides, among others, to the Xplore Group, the group to which nFuse belongs and which builds applications, with technical support, architectural insights and case-specific solutions for complex workflows. Furthermore, nFuse delivers 24/7 support on e–commerce environments and applications built by Xplore Group. This includes runtime operations, security and technical support.
We breathe Continuous Evolvement
We handle the management of cloud-based solutions in fine detail, as well as more traditional, on-premise solutions. nFuse maintains premium partnerships with most major vendors.
Proactivity is a key feature of our service!
Our services in short
Everything at nFuse revolves around our partners and partnerships. We like to see ourselves as facilitators—working to empower both your business and ours.
iso27001 certified
We take security seriously. Yours, and ours. nFuse is ISO270001-2017 certified.
Next-up: ISO27001-2022
Experienced consultants
Our technical consultants are certified and experienced in supporting multi-cloud applications.
Recertification is carried out as well of course.
Security Operations centre
We work in a fully certified and secured Security Operations Centre… Want to come and have a look? Book a visit, and get the tour.
24/7 operations
Your application does not take time off, nor do we! nFuse offers 24/7 SLAs. We are on call for you, 24 hours a day, 365 days a year.
Hosting
nFuse provides custom advice on possible options, sets up a robust Cloud solution for your specific needs or helps you to migrate existing infrastructure to a Cloud solution.
Dev(sec)ops
Whether you call it DevOps or DevSecOps, our ideal goal is always to include security as an integral part of the entire application life cycle.
Don’t require 24/7 services? No problem. We can customize our services to meet your specific needs.
Are you interested in our services?
We live in a fast-paced world
In the fast-paced realm of e-commerce, where opportunities arise at any moment, our 24/7 services stand as your unwavering support. We understand the dynamic nature of the industry and ensure that assistance is just a call away, no matter the hour. Stay agile, stay ahead with nFuse.
Security Operations
Empower your digital fortress with nFuse’s cutting-edge Cloudflare WAF, CDN, and Zero-Trust solutions. Our robust security measures are fortified by 24/7 around-the-clock support and a dedicated security team, ensuring that your online presence is not only optimized but also safeguarded against evolving threats. Trust in nFuse for a secure, responsive, and resilient digital experience.
Our team
Our passionate technical team, spanning cyber, support, operations, and account management, is the driving force behind our commitment to excellence. With a collective dedication to innovation and customer success, they ensure seamless operations and exceptional service delivery.
Joris
Account Management
Arif
Chief Technical Operations
Koen
CISO
Dorien
Project Management
get in touch with us
Intrigued by us?
Keen to connect with us? No strings attached! We’d love the opportunity to share insights about our offerings with you.
employees
offices
customers
years of experience
What Our Clients are Saying
“A partner who thinks along with us, all the way, as a customer.
nFuse delivers high-quality services.”
“Simply stated, just good!”
Need Consulting? Contact Us Now!
Our Continuous Evolvement Starts Here, Alongside You
Contact us to see what we can do together
Or call — +32 (0) 11 77 17 20