10 Oct 2024

nFuse and Intershop Announce New Partnership

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Bringing Seamlessly Supported E-Commerce Solutions

nFuse has announced a strengthened partnership with Intershop, a global e-commerce platform leader. This collaboration combines nFuse's managed services expertise with Intershop's e-commerce capabilities to deliver scalable solutions.

Partnership Built on Proven Expertise

The companies' collaboration spans over a decade, with Fenego serving as the implementation partner. nFuse initially worked with Intershop on their monitoring platform before expanding services. The partnership now encompasses transitions from on-premise infrastructure to SaaS and Commerce-as-Service solutions.

According to Rutger Saelmans, Managing Partner at nFuse: "Our strengthened partnership with Intershop is a key milestone for both companies. It allows us to combine our expertise and proactive services with their powerful platform."

What's in it for Our Customers?

The partnership delivers several benefits:

  • Proactive Monitoring & Support: 24/7 monitoring using JVM statistics and backend analysis to prevent downtime
  • Personalized E-Commerce Experiences: Integration with tools like SPARQUE.AI for personalized recommendations
  • Transparency: Live dashboards and monthly performance reports
  • 24/7 Operations: Structured on-call rotations ensuring continuous uptime
  • Scalable Solutions: Services adapting from on-premise to cloud infrastructure
  • Continuous Improvement: Ongoing optimization aligned with business growth

What our Joint Future Brings

nFuse aims to become Intershop's dedicated Application Management Services and monitoring partner, enabling deeper integration and enhanced reliability for e-commerce operations.