As a Service Level Manager intern you document and translate customer requirements into a readable Service Level Report (SLR), incorporating the relevant KPIs and Key Success Factors (KSFs) for an e-commerce or custom application.
What you will work on:
- Capture and translate customer requirements
- Build a clear, readable Service Level Report (SLR)
- Incorporate KPIs and Key Success Factors (KSFs)
Focus: SLM · SLR · KPI · KSF · ITIL. Part of our Software Management track.
Interested? Email [email protected] or call +32 (0)11 77 17 20.