Business-flow monitoring
Browse, search, add-to-cart and checkout watched as journeys, so a break or slowdown in the funnel is spotted, not guessed at.
Managed SAP Commerce Cloud
Managed SAP Commerce Cloud (CCV2): eyes on your commerce
We monitor your SAP Commerce Cloud business flows and end-user performance through Dynatrace, so a slow checkout or a broken journey is our problem before it reaches your customers.
Managed SAP Commerce Cloud (CCV2) is our monitoring service for the SAP Commerce platform: we watch the business flows that make you money (catalogue, search, cart and checkout) and the real end-user performance behind them, through Dynatrace, the observability that ships with CCv2. SAP runs the infrastructure and your developers own releases; we own the visibility.
What we monitor
The commerce journey, through Dynatrace
End-user performance
Real-user monitoring of page load and Core Web Vitals across devices and regions: the speed your customers actually feel.
Application performance
Dynatrace tracing on the running platform: slow services, errors and dependencies pinpointed to where conversion leaks.
Availability & uptime
Synthetic checks on the storefront and critical journeys, around the clock, from outside in.
Alerting that’s actionable
Dynatrace tuned to your CCv2 environment: alerts on what matters, with the root cause attached, not noise.
Dashboards & reporting
A clear view of journey health and performance trends, in a calm report you can actually read.
What it means for you
Problems caught before customers feel them
Protect conversion
A slow or broken checkout is flagged fast, before it shows up in your sales numbers.
See the journey
Real visibility into how customers move through the store, and where they struggle.
Faster fixes
When something degrades, your team gets the where and the why from Dynatrace, not just an error.
Eyes on it 24/7
One team watching the experience around the clock, at a fixed monthly price.
How we work
SAP runs it; your devs ship it; we watch it
Monitoring, not hosting
CCv2 is SaaS, and SAP runs the infrastructure. We instrument and watch the experience through Dynatrace on top of it.
Your devs own releases
Your development team ships changes; we tell you fast if a release moves performance or breaks a flow.
Focused on the business
We measure what affects revenue (journeys, speed and availability) and report it in plain language.
We’re the eyes on your SAP Commerce Cloud storefront: business flows and end-user performance, watched through Dynatrace.
Blind vs watched
You can’t fix what you can’t see
On a SaaS platform like CCv2, the gap is rarely the infrastructure. It’s knowing, fast, when the customer experience slips.
On your own
Finding out from customers
A checkout that quietly slows, a journey that breaks on one device, a dependency that drags the page: discovered when sales dip or someone complains.
With nFuse
Finding out first
Business flows and end-user performance watched through Dynatrace 24/7, with tuned alerts and clear dashboards, so you hear it from us, with the cause, before customers feel it.
FAQ
Managed SAP Commerce Cloud (CCV2): common questions
Do you host SAP Commerce Cloud?
No. CCv2 is a SaaS platform and SAP runs the infrastructure. We monitor the running storefront, its business flows and end-user performance, through Dynatrace.
Do you handle releases or builds?
No. Your development team owns releases. We watch the live experience and tell you quickly if a change affects performance or breaks a journey.
Why Dynatrace?
Dynatrace ships with SAP Commerce Cloud (CCV2) and we support it, so we use it to monitor your business flows, end-user performance and application health.
What does it cost?
A fixed monthly price scoped to your storefront and the journeys that matter: predictable, with clear reporting.